Telephone Calls & Test Results

Telephone Calls & Test Results

If you would like to speak to your doctor please leave a message with reception staff. Our doctors would prefer to return calls in their administration time in order to minimize any delay in the waiting room. If your call is urgent, please explain the reason in case we need to interrupt a consultation.

Our doctors always call you with any critical test result. However if you wish to find out routine test results, please allow at least 2 business days after collection, before calling our reception on weekdays. Once your doctor has reviewed and commented on the results, you may obtain your test results over the phone or come in to collect a printed copy.

If our telephones are engaged, and your query is not urgent, please email reception (balmoralmedical@gmail.com) a message with your name and best contact number and we will be able to return your query. There is no charge for this service.