General Information

General Information

Consultations are by appointment. This helps us manage doctors’ time efficiently and reduce waiting time.

Please let reception staff know your usual doctor so that they can make an appointment with your doctor when you call. If your usual doctor is unavailable on a particular day, we encourage you to see one of our other doctors who is familiar with your medical history. Patients at our practice are allocated 2 long-term doctors, to ensure continuity of care, a high quality comprehensive medical assessment, and so you always have a familiar friendly person to listen to your concerns.

Appointments are usually 15 minutes for a single problem. If you feel you require a longer appointment of 30 or 45 minutes for 2 or more problems or for complex issues, please book a longer appointment with our reception staff when making your appointment.