Appointments

Make A Booking

Make a booking by filling in the online form. Unless we call you, you can rely on your booking with your preferred doctor being confirmed.
For SAME DAY APPOINTMENTS, it is sometimes preferable to phone the clinic directly to find a suitable time for you.

General Information

Consultations are by appointment. This helps us manage doctors’ time efficiently and reduce waiting time.

Please let reception staff know your usual doctor so that they can make an appointment with your doctor when you call. If your usual doctor is unavailable on a particular day, we encourage you to see one of our other doctors who is familiar with your medical history. Patients at our practice are allocated 2 long-term doctors, to ensure continuity of care, a high quality comprehensive medical assessment, and so you always have a familiar friendly person to listen to your concerns.

Appointments are usually 15 minutes for a single problem. If you feel you require a longer appointment of 30 or 45 minutes for 2 or more problems or for complex issues, please book a longer appointment with our reception staff when making your appointment.

Cancellations

Please let us know if your appointment is no longer required so we can offer them to other patients who may be unwell or require an urgent review.

Missed appointments incur a $50 “failure-to-attend” fee, which is not rebateable.

Online Appointments

Online appointment requests are available. Please click on the link button on this page or any of our other webpages to make an online appointment.

Our receptionist will only call you if there is any last minute amendment to your booked online appointment.

Longer appointments of 30 minutes are required for the following:

  • New patients
  • Annual health checks
  • Pap smears
  • Travel advice & vaccination
  • Mental health care plans
  • Workcover assessments
  • Medical & insurance forms
  • Minor procedures & excisions

Urgent & Emergency Care

We try to accommodate patients who become seriously ill – please let us know the urgent nature of your symptoms when you call to make an appointment.

In a life-threatening emergency, please telephone ‘000’ directly, so an ambulance may attend as soon as possible.